Silver Swan Beds Ltd., are committed to protecting customer’s privacy. This privacy policy explains how we use the information we collect about you.

Information Collection and Use

We respect your right to personal privacy. To that end, we collect and use personal information throughout our website only as disclosed in this privacy policy. This statement applies solely to information collected on this website.

When you shop on this website, we will ask you to input and will collect personal information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card details or other payment information.

For your protection, to ensure that your credit, debit or charge card is not being used fraudulently, we will validate your name, address and other personal information supplied by you during the order process

We may also collect, and our third party providers may collect, information about where you are on the internet (eg the URL you came from, IP address, domain types like and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website.

We use your information only for the following purposes:

– Processing your orders;
– For statistical purposes to improve this website and its services to you;
– To administer this website;
– If you consent (and you impliedly consent if you purchase our products on-line using our website), to notify you by e-mail of similar products or special offers that may be of interest to you.

Your personal information may be disclosed to third parties who will help process your order. We require all such third parties to treat your personal information as fully confidential and to fully comply with all applicable United Kingdom data protection and consumer legislation from time to time in place. We will not release your personal information to any company outside of British Beds for mailing or marketing purposes.

You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your personal information and/or user information we are entitled to do so.

We use cookies to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping cart at any time. If you do not accept cookies you will be unable to use this website.

Updating Your Details

You are in control of any personal information you provide to us on-line. If any of the personal information that you have provided to changes, for example if you change your e-mail address, please e-mail us your correct details.

Your Consent

By submitting your information you consent to the use of that personal information for the purposes as set out in this privacy policy. Please check back frequently to see any updates or changes to our privacy policy. Please note that any marketing e-mail sent to you in accordance with this privacy policy will always invite you to contact us by e-mail having typed the word “stop” if you no longer wish to receive further marketing e-mails from us.

Contact Us

We welcome your views about our website and privacy policy. If you would like to contact us with any queries or comments, please send us an e-mail.