Why does Silver Swan Beds have only a small selection of mattresses?

We are offering a simple and effective way for buyers to get their next mattress with minimal confusion and complications. Like yourself we too have previously bought mattresses ourselves and understand how confusing it can be when choosing between dozens to hundreds of choices. We are confident from our exclusive range that we have something for everyone. After thousands of hours of research and development, our sleep Doctor has designed and developed hundreds of prototypes from which we have hand selected our range to ensure a healthier sleep.

Which is the best mattress Silver Swan Beds sells?

This has no right or wrong answer. The best mattress is a very personal choice and will vary from person to person. The main thing our buyers should know is that we are passionate about our products and are confident you will get the right mattress, after all you know best yourself if you prefer medium comfort or firm support, memory foam or natural fillings.

What warranty does Silver Swan Beds offer?

All our mattresses are crafted to the highest standards as such we offer a 7 year warranty subject to the terms and conditions.

Why does my new mattress have a smell?

All mattresses in the UK have to meet safety regulations. These regulations include but are not limited to, fire retardant regulations, anti-allergy and dust mite properties. These leave a smell on the mattress for its own protection during storage and transportation, as well as for when in use. Therefore the mattress should be left to air for a minimum of 24 hours before use. In some cases it may take 4 to 6 weeks for the smell to disappear, however the mattress is completely safe to use.

What is an Orthopaedic Mattress?

Orthopaedic mattresses have come a long way in recent years. You no longer need to have a rock hard mattress for orthopaedic properties. Our selection of mattresses all provide orthopaedic support and can also assist those of us who have spinal or back pain problems while providing excellent comfort.

What is a Memory Foam Mattress?

Memory foam mattresses offer an excellent pressure relief feeling, combined with a cushioning comfort. They respond to individual shape and pressure. People do have complaints for feeling increased heat with traditional memory foam mattresses. However our 4th generation memory foam is a lot more breathable and as such retains a lot less heat than conventional memory foam mattresses.

What is a Latex Mattress?

Latex mattresses offer excellent body support, comfort and resilience for a quicker than memory foam bounce back. Latex mattresses users do not suffer with the increased heat associated with regular foam mattresses. They are also excellent for allergy sufferers and can significantly help various conditions like hay fever etc. They are very durable and also have good independent support and contouring for different users.

What is a Natural Mattress?

Natural mattresses are a traditional feel mattress. Designed with the finest quality fillings which promote a temperature controlled, breathable, comfortable and supportive sleep. They provide additional luxury and insulation properties with a highly resilient feel.

How long will it take to receive my order from Silver Swan Beds?

Our mattresses are delivered nationwide by a specialist furniture courier company. Most customers will enjoy delivery within 3 to 5 working days, however some remote areas may take longer.

Why are two similar mattresses so widely different in price?

Chances are they are not so similar as they seem to the eye. They might both claim to be predominantly of the same construction, but further investigations will probably reveal different material qualities, densities and quantities. If you want to comparative shop, you will need a lot of detail to make sure you are comparing genuine like for like. (Quoted from UK Sleep Council Bed Buyers Guide)

Do I need a new mattress?

Beds don’t last forever. Even if it looks okay, it may not be giving you the support and comfort you need for a good night’s sleep. Have you had your mattress for more than seven years? Do you wake up with aches or pains? Are you sleeping as well as you were a year ago? Have you had a better night’s sleep in another bed? Does your mattress show signs of wear and tear? If you answered yes to any one of these, chances are you are in need of a new mattress.

I saw a mattress on eBay or online similar to yours for much less?

Silver Swan Beds mattresses are all UK fire and safety regulated. These mattresses are hand crafted by skilled craftsman in the UK to the highest standards and utilising the finest quality fillings. You can imagine if retailers are selling for such low prices then it was probably manufactured with a lot of corner cutting and will most likely not genuinely include the fillings being advertised. In our research we have found people claiming and advertising a memory foam mattress. When we inspected the item it contains less than 8mm of memory foam and still promising the pressure relieving properties which is just not possible! Large manufacturers use the latest technologies and spend a lot of money on research and development therefore commands a higher price. Don’t fall victim to false economy or even worse an unsafe, unregulated product, buy once, buy right, buy the best and your body will thank you for it in the mornings.

Do you really produce the mattress in the UK?

Yes. Every mattress is handcrafted in the United Kingdom.

I saw one of your mattress on www.british-bed.com. Is it the same mattress as its in this shop?

Yes. We also collect bulk orders via british-bed.com. Its a way customers can save money in buying their mattress. But you may wait longer till the mattress is delivered for the discount you get.

What does a lifetime guarantee means?

The UK Sleep Council recommends a new mattress every 7 years. Our mattress have therefore a guarantee of 7 years.

Why does my single mattress not have 8 handles?

All mattresses with a size bigger then 4´6 have 8 handles. The smaller ones just come with 4 handles.